Thank You Notes for Medical Sales

 

medical, sales, recruiter, hiring, laboratory, job, thank you note

medical, sales, recruiter, hiring, laboratory, job, thank you note

Andrea Nierenberg often offers some of my favorite pieces of advice.  One of the latest I’ve found is “Eight Key Ways to Say Thank You to Customers.”  Good manners are always important, and they have always been an essential part of good customer service and relations.  (They’re not just for job interviews.)  And in our current era of economic downturn, they just might be your edge in medical sales, laboratory sales, clinical diagnostics sales, hospital equipment sales, surgical supply sales, imaging sales, pathology sales, medical device sales, or biotechnology sales.

Thank you notes don’t necessarily have to be handwritten—a quick e-mail can work equally as well.  This is one of those classic instances when “it’s the thought that counts.”

Andrea’s 8 opportunities to say “thank you”:

1.       When customers do business with you, every time.

2.      When they compliment you.

3.      When clients offer comments or suggestions.  (Andrea says this is an incredible buying signal.)

4.      When customers try something you recommend.  (Different wording than just when they buy from you.)

5.      When customers recommend you.

6.      When customers are patient, or not so patient.

7.      When clients say “no” to you.

8.      When customers make you smile.

All of these have suggestions for what to say in your note.  It’s well worth the read. 

 

 



Written by Peggy McKee - the medical sales recruiter
Get top medical sales candidates at PHC Consulting

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Comments

15 Responses to “Thank You Notes for Medical Sales”

  1. [...] I’m on the whole Andrea Nierenberg kick, here’s some more advice:  Andrea’s “Power of Three.”  Every single day take 15 minutes [...]

  2. [...] I’m on the whole Andrea Nierenberg kick, here’s some more advice:  Andrea’s “Power of 3.”  Every day take 15 minutes at the [...]

  3. [...] I’m on the whole Andrea Nierenberg kick, here’s some more advice:  Andrea’s “Power of 3.”  Every single day take 15 minutes at [...]

  4. [...] I’m on the whole Andrea Nierenberg kick, here’s some more advice:  Andrea’s “Power of Three.”  Every day take 15 minutes at the [...]

  5. [...] I’m on the whole Andrea Nierenberg kick, here’s some more advice:  Andrea’s “Power of Three.”  Every day take Fifteen minutes at [...]

  6. [...] I’m on the whole Andrea Nierenberg kick, here’s some more advice:  Andrea’s “Power of 3.”  Every day take Fifteen minutes at the [...]

  7. [...] I’m on the whole Andrea Nierenberg kick, here’s some more advice:  Andrea’s “Power of Three.”  Every single day take 15 minutes [...]

  8. [...] I’m on the whole Andrea Nierenberg kick, here’s some more advice:  Andrea’s “Power of Three.”  Every single day take 15 minutes [...]

  9. [...] I’m on the whole Andrea Nierenberg kick, here’s some more advice:  Andrea’s “Power of Three.”  Daily take 15 minutes at the [...]

  10. [...] I’m on the whole Andrea Nierenberg kick, here’s some more advice:  Andrea’s “Power of Three.”  Every single day take Fifteen [...]

  11. [...] I’m on the whole Andrea Nierenberg kick, here’s some more advice:  Andrea’s “Power of 3.”  Every day take 15 minutes at the [...]

  12. [...] I’m on the whole Andrea Nierenberg kick, here’s some more advice:  Andrea’s “Power of 3.”  Every day take 15 minutes at the [...]

  13. [...] I’m on the whole Andrea Nierenberg kick, here’s some more advice:  Andrea’s “Power of Three.”  Every day take 15 minutes at the [...]

  14. Andrea Nierenberg on April 5th, 2009 8:09 pm

    Hi Peggy
    Thank YOU so much for putting me on your site!
    I appreciate it and wish you and everyone here the best of much continued success!

    Andrea :-)

  15. Andrea Trendell on October 4th, 2011 12:27 pm

    Hi, just thought you might want to realise that the website is out of whack if you view it upon my own apple company iphone. I’m uncertain if it’s anything to do with my phone’s browser or maybe your blog? just saying. I am no techie

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