Phone etiquette
Developing good telephone etiquette is extremely helpful to a career in medical device, clinical or research laboratory sales…I found a guide for telephone etiquette that includes considering how you sound in conversation as well as how you sound and come across when recording greetings on your voicemail and leaving messages on others’. Speaking slowly and clearly, listening well, smiling while you talk, and being concise and on-topic will help you appear professional and intelligent and increase your chances of success.
Written by Peggy McKee - the medical sales recruiter
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